The Communications Masterclass provides a foundational understanding of effective communication, incorporating communication tools and framework to strengthen engagement with customers, stakeholders and the general public.
The course distils the best of behavioural psychology, behavioural science, and neuropsychology into an actionable and effective toolkit for you as a Nurse Leader.
Designed to provide a different view into the science behind human decision making, thinking processes, and the drivers affecting behaviours. Effective communication results from the utilisation of this framework across all communications.
On completion of the Masterclass, you will:
- Understand System 1 and 2 thinking processes
- Be equipped with a framework to address any communication situation
- Better understand your customers and stakeholders’ needs
- Be equipped to improve your communication effectiveness
Duration: Approximately 4 hours
CPD: 4 CPD hours
Cost: $200 + GST (ACN Members receive 10% off)